Welcome to Asha88. We believe every player's Privacy a fundamental right. This Privacy Policywe have clearly outlined how Asha88 collects your personal data, the purposes for which it is used, and how it is kept secure.
By using the Asha88 website or app, you Privacy Policyyou are agreeing to these terms. Please read this carefully. If you have any questions, feel free to contact our support team.
1. What information we collect
Asha88 may collect the following types of information from you in various situations:
| Type of Data | Example | Time of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At the time of registration |
| Contact Information | Email address, phone number | During registration and updates |
| Financial information | Bank account number, mobile banking number | During deposits/withdrawals |
| Identity Verification Documents | NID, passport, driving license | During KYC verification |
| Device and browsing information | IP address, browser type, operating system | Automatically at each session |
| Gaming activity | Betting history, wins/losses, preferred games | While using the platform |
We only collect information that is necessary to provide you with our services. Requesting excessive or irrelevant data goes against our policy.
2. How your information is used
Asha88 your Confidential Data is used for the following purposes:
- Account management: To create, verify, and maintain your account.
- Transaction Processing: To process deposits and withdrawals safely and securely.
- Customer support: To handle your complaints and queries.
- Security Assurance: To prevent fraud and unauthorized access.
- Legal obligations: To comply with regulatory authority requirements.
- Service improvement: To analyze data and improve your experience on the platform.
- Promotional Communications: To inform you about offers and bonuses, with your consent.
If we need to use your data for advertising purposes, we will obtain your consent beforehand. You may withdraw that consent at any time.
3. Who your information is shared with
Asha88 never sells your personal data. However, information may be shared with third parties in the following limited circumstances:
- Payment Processors: With trusted payment gateways to process mobile banking and e-wallet transactions.
- KYC/AML verification agencies: With authorized agencies for identity verification and anti-money laundering purposes.
- Law enforcement agencies: Where required by court order or legal obligation.
- Technology Service Providers: Partner contracted for server, cybersecurity, and analytics services.
4. Cookies and tracking technology
Asha88 uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help manage your session.
Types of cookies we use:
- Essential cookies: Essential for login sessions and security — these cannot be disabled.
- Functionality cookies: To remember your language, settings, and preferences.
- Analytics Cookies: To review platform usage and enhance our services.
- Marketing Cookies: To show relevant ads, only with your consent.
Cookies can be managed or disabled from your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
5. Data protection measures
Asha88 uses industry-standard technology and practices to keep your data secure:
- SSL/TLS encryption: All data transfers are protected with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & DDoS Protection: Cyber attack prevention at server and network levels.
- Regular Security Audits: Periodic audits conducted by third-party expert teams.
- Limited access: Only authorized personnel have access to your data.
- Data Backup: Regular backups stored on secure, encrypted servers.
6. Your privacy rights
As an Asha88 user, you have the following rights:
Right to Access Data
You may request to see what data we hold about you. We will provide the information within 30 days.
Right to Rectification
You may request corrections to any inaccurate or outdated information, and we will update it as promptly as possible.
Right to Erasure
After closing your account, you may request deletion of your data in certain circumstances. Some data must be retained for a specified period due to legal obligations.
Right to Opt Out of Marketing Communications
You can opt out of promotional emails or messages at any time.
Right to Data Portability
You may request a copy of your data in a structured format.
7. How long we retain your information
Asha88 does not retain your data longer than necessary. The general rule is:
- Data for active accounts is retained for as long as the account remains open.
- Financial transaction records are kept for up to 5 years as required by law.
- KYC documents may be retained for up to 7 years in accordance with regulatory requirements.
- Unnecessary data is securely deleted after account closure.
8. Minor protection
Asha88 is strictly prohibited for users under 18. We do not knowingly collect data from minors. Age is verified at registration, and additional proof may be requested in suspicious cases.
If you become aware that a minor is using Asha88, please contact us immediately. We will close the account and delete all associated data.
9. Privacy policy updates
Asha88 may update this Privacy Policy may update. If any significant changes are made, we will:
- We will display a clear notice on the platform.
- We will send a notification to your registered email.
- We will display the date of the latest update at the top of the page.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
10. Contact us
For any privacy-related questions, requests, or concerns, please contact our dedicated privacy team:
Response time: Typically within 72 hours
Live Chat: Contact us via 24/7 support chat